SPECIAL LIBRARY ACCESS SERVICE (510) 642-6956 HOURS: Mon - Fri: 8 a.m. - 5 p.m.

The Special Library Access document delivery service provides fast and easy access to the resources of the UC Berkeley Library for libraries, information centers, corporations, and other organizations.

CONTENTS

• What SLA Offers
• To Open An Account
• SLA Price List

Access to 9,000,000+ volumes in more than 25 libraries on the Berkeley campus. (Except Boalt Law Library and Water Resources Center Archives.)

Expedited loan and photoduplication service for UCB materials. Requests mailed or reported on within 24-48 hours from time of receipt. Books sent via Fed/Ex; copies via first class mail. Rush processing and rush delivery available: see price list.

"Special Rush" service when you require particularly rapid turnaround.

Ordering is fast and convenient via:

Fax (on your company's letterhead)

OCLC

World Wide Web

Detailed monthly statement of charges and current account balance.

Thorough and extensive bibliographic checking of requests. For volumes not owned by the UC Berkeley Libraries, we provide citation verification and location information whenever possible. We do not provide materials owned by other UC campuses. SLA is not a research service and only performs such research as is required to fill specific requests.

Print the SLA Enrollment Form.

Complete and return the form to:  SLA Service, 133 Doe Library, University of California, Berkeley, CA 94720-6000.

Submit payment (minimum deposit of $250.00 - see enrollment form.)

Upon receipt of your enrollment form and deposit, we will open an account and send you detailed instructions about how to submit requests, etc.

If you have further questions, please call the SLA Expediter at (510) 642-6956 for personal assistance or fax (510) 643-8476 .

Also use the enrollment form to notify us of changes of address, authorized users, etc.

Enrollment (non-refundable)

$50.00 is due at the time you open your account.

Deposit Requirements

All subscribers are required to maintain a deposit account to cover transaction charges. A minimum deposit of $200.00 is required for new accounts. We ask that subscribers maintain an approximate balance of $100.00 at all times.

Filled Loan Requests

$20.00 per filled request including shipment via UPS.

$10.00 per renewal of borrowed items. Renewals may be requested by phone at the end of the initial loan period.

Filled Photoduplication Requests

$20.00 per filled request for up to 50 photocopies sent via first class mail.

$10.00 additional per each 1-100 prints over 50 pages.

Unfilled Requests

$10.00 per unfilled request. Charge will be waived for items owned but not available. For materials not owned, we provide citation verification and location information whenever possible.

"Special Rush" Processing

$15.00 surcharge per request. Rush fee covers special processing (4 hour turn around.)

Rush Delivery

Books: You may send a courier between 8am-5pm, Monday-Friday, to Interlibrary Services, 133 Doe Library. You may also supply your FedEx account number or make other arrangements as necessary.

Copies: Fax delivery is available for photocopy requests at a surcharge of $1.00 per page. Delivery via e-mail similarly available (only to the requesting library, not to the end-user.)

Research Fee

$20.00 per hour, charged in 1/2 hour increments, for orders requiring unusual staff effort. In these cases, work will not proceed until requester has authorized charge.

Service Charge

If a withdrawal of funds is requested, or your account is closed, a $25.00 processing fee will be charged.

Copyright (C) 1996-2008 by the Library, University of California, Berkeley. All rights reserved.

Document maintained at: http://www.lib.berkeley.edu/ILS/sla.html

Data Owner: C. Rubens.   Last updated November 12, 2008.

Server manager: Contact